Run your clinic like amodern healthcare brand

Appointments, OPD queues, prescriptions, lab, pharmacy, and GST billing — built for Indian clinics and eye hospitals, not adapted from a retail POS.

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Live in days, not months

Three steps from signup to your first patient visit.

Create your clinic workspace

Sign up with clinic type — general OPD or eye hospital. We seed queues, roles, and billing templates.

Configure your team & modules

Add doctors, reception, pharmacy. Enable pre-test, lab, and patient portal as you grow.

Go live with your first patient

Book appointments, run OPD, print Rx, and collect payment — all on one visit record.

Built for every role on the clinic floor

Each staff member lands on the queue that matches their job — no hunting through retail menus or generic dashboards.

Reception

Appointments, walk-ins, QR check-in, and waiting-area queue display.

Pre-test / compounder

Template-driven vitals and eye measurements before the doctor sees the patient.

Doctor

OPD consult, structured Rx, lab orders, and clinical notes on any device.

Pharmacy

Dispense from Rx, partial fulfilment, and inventory linked to the visit.

Front desk & billing

Collect fees, print GST invoices, and close the visit without re-keying.

Owner / admin

Multi-branch dashboards, roles, go-live checklist, and module toggles.

Built for healthcare professionals

Not a generic shop POS with a new skin — OPD queues, Rx, lab, and patient portal are first-class.

Appointments & check-in

Schedule visits, manage walk-ins, QR check-in, and SMS/WhatsApp reminders — reception stays ahead of the queue.

OPD & clinical queues

Pre-test, doctor consult, lab, pharmacy, and front-desk queues with role-based landing for every staff member.

Prescriptions & notes

Structured Rx, clinical notes, templates, and print-ready prescriptions in English and regional languages.

Pharmacy & dispensing

Link Rx to inventory, partial dispense, and billing — no duplicate entry between consult and counter.

Lab orders & results

Order tests from consult, track status, and attach results to the patient record for follow-up visits.

Eye clinic modules

Optical shop, OT calendar, pre-test templates, and visit workflows built for ophthalmology groups.

Patient portal

Patients view Rx and appointments on mobile — verified access controlled by your front desk.

Multi-branch clinics

One workspace for many locations — per-branch queues, consolidated reporting, and franchise-ready roles.

DPDP-aware hosting

India-only deployment (AWS Mumbai), role-based access, and audit trails for healthcare operators.

Start simple, grow into specialty modules

General OPD clinics launch fast; eye hospitals and multi-branch groups enable modules as they scale.

General OPD clinic

Single- or multi-doctor practice: appointments, walk-ins, doctor queue, basic Rx, pharmacy, and GST billing — live in days, not months.

Appointment slots & walk-in booking
OPD queue with role-based landing
Rx print + front-desk payment
Patient portal for Rx & visits

Start general OPD workspace →

Eye hospital & ophthalmology

Pre-test templates, optical shop, OT calendar, and visit workflows tuned for eye clinics — the same stack our training sandbox uses for go-live drills.

Pre-test queue & template library
Optical shop linked to visit
OT calendar & surgery pipeline
Multi-branch OT central (enterprise)

Eye clinic go-live playbook →

Patient-facing

Patient portal — Rx & appointments on mobile

Verified patients view prescriptions, upcoming visits, and clinic communications in the mobile browser — no app store download. Reception controls who gets portal access.

Basil Patient

Your prescription

Tab. Metformin 500mg — 1×2 × 30 days

Issued today · Dr. Mehta

Next visit · 12 Apr, 10:30

Advanced modules when you need them

Start with core OPD and turn on specialty modules as your clinic grows — eye hospital, multi-branch OT, camp outreach, and health-stack integrations.

Works on the clinic floor

Touch-friendly screens for reception tablets, doctor laptops, and pharmacy counters. Queue display mode for waiting areas — no dedicated hardware required.

Web · mobile · queue display

Built for clinical trust & compliance

Healthcare buyers ask about data residency and access control first — here is how Basil Clinic addresses those questions.

India-hosted (AWS Mumbai)

Clinic data stays in ap-south-1 — aligned with DPDP expectations for healthcare operators in India.

Role-based access

Reception, clinical, pharmacy, and admin roles see only what their job requires — with audit-friendly records.

GST-ready billing

Consultation fees, procedures, and pharmacy items bill through the same compliant invoice stack as Basil retail.

Trust & security

Encryption in transit, access controls, and operational runbooks — documented for diligence requests.

Read Trust & Security → Data & privacy →

Clinic pricing

Indicative per-branch pricing — module packs confirmed during onboarding with our clinic team.

Starter

Single-doctor clinic — OPD & billing

From ₹999/branch/month

Professional

Multi-doctor clinic with full OPD stack

From ₹2,499/branch/month

Enterprise

Eye hospitals & multi-branch groups

Custom

Clinics choose Basil when patient flow cannot stall

OPD queues, Rx, lab, and pharmacy on one visit record—not spreadsheets bridged to billing.

Reception → Rx

Clinical roles on one workspace

AWS Mumbai

India-hosted clinic data

Modular

Eye hospital & general OPD modules

Figures are directional marketing claims based on internal telemetry and onboarding cohorts; they are not audited metrics. For diligence requests, ask our team during a scheduled demo.

Clinics & hospitals on Basil EMR

OPD, optical, and multi-branch clinical workflows—built for patient flow, not retail POS.

Eye hospital unified OPD, optical & billing

A multi-doctor eye clinic moved pre-test, consult, optical shop, and front-desk billing onto Basil EMR—reception stopped juggling paper chits and duplicate Rx printouts.

120+

Daily OPD patients (directional)

6 queues

Roles on one visit record

< 2 weeks

Time to first live OPD day

Learn more →

Trusted in clinical workflows across India

Healthcare operators on Basil

Directional feedback from clinic deployments—shown here and in our product overview. Not audited clinical outcomes.

Retail

“We replaced branch WhatsApp stock updates with one workspace—HQ sees GST billing and transfers daily.”

Multi-outlet kirana group, North India

Restaurant

“QR dine-in and kitchen tickets finally share one stream—fewer missed modifiers during evening rush.”

QSR brand, multi-city

Retail

“Barcode billing on Android counters without locking into a desktop-only POS.”

Hardware retailer, single location

Clinic EMR — frequently asked questions

OPD workflows, patient portal, billing, DPDP, and how Basil compares for Indian clinics.

Is Basil EMR built for Indian clinics and hospitals?

Yes. Basil Clinic & EMR is designed for India — OPD workflows, GST-aware billing, appointment reminders, and role-based queues for reception, pre-test, doctors, pharmacy, and front desk. It runs on basil.ind.in and is separate from Basil retail and restaurant products.

Which types of clinics does Basil support?

General OPD clinics, eye hospitals, multi-specialty groups, and day-care centres. Eye clinics get optical shop, OT calendar, and pre-test templates tuned for ophthalmology. You pick your clinic type during signup and enable modules as you grow.

Does Basil handle appointments, walk-ins, and queue management?

Yes. Schedule appointments, book walk-in slots, check patients in with QR codes, and route them through pre-test, doctor consult, lab, pharmacy, and billing queues. Waiting-area display screens keep patients informed without extra hardware.

Can patients view prescriptions and book visits online?

Yes. The patient portal lets verified patients see prescriptions, upcoming appointments, and clinic communications on mobile — no app download required. Reception controls which patients get portal access.

Is Basil suitable for multi-branch clinic chains?

Yes. Run multiple clinic locations under one workspace with per-branch queues, consolidated reporting, and role-based access. Enterprise plans add SSO, custom integrations, and dedicated onboarding.

How does billing work with EMR?

Consultation fees, procedures, optical frames, lab tests, and pharmacy items bill through the same Basil stack — GST-ready invoices, payment collection at front desk, and audit-friendly records linked to each visit.

Does Basil support ABDM and health-stack integrations?

Basil includes ABDM readiness workflows and insurer/TPA pre-auth modules on supported plans. Integration depth varies by clinic tier — our team maps your go-live checklist during onboarding.

Is patient data stored securely (DPDP)?

Clinic data is hosted in AWS ap-south-1 (Mumbai). Role-based access, audit trails, and India-only deployment align with DPDP expectations for healthcare operators. See our Trust & Security page for details.

How is Basil EMR different from retail or restaurant Basil?

EMR is a dedicated clinic vertical — patient records, clinical queues, prescriptions, and portal flows are first-class. Retail POS and restaurant menus stay in their own workspaces; clinic tenants never mix with shop or F&B store types.

Is there a free trial for clinics?

New clinic workspaces get a guided trial with core OPD, appointments, and billing. After trial, choose a plan that matches your branch count and modules — or book a demo walkthrough with our clinical onboarding team.

How long does clinic onboarding take?

Many single-location clinics run their first OPD day within a week once doctors, slots, and fee schedules are configured. Eye hospitals with optical and OT modules typically plan a two-week pilot with our go-live checklist.

Where can I see Basil EMR in action?

Explore the read-only demo at /demo/emr, book a live walkthrough via our demo form, or read our clinic EMR guide and Practo Ray comparison in Basil Resources.

Clinical onboarding guides in Basil Resources, or book a demo , or our Practo Ray alternative comparison.

Your next patient could walk in today

Sign up, configure your clinic, go live with OPD — see your first patient in under a week.

Retail or restaurant? See Basil Retail → · Basil for restaurants →

If You Have Questions Please, Contact Us

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